Privacy Policy

Last Updated: March 4, 2025

Welcome to {{SITE_NAME}} (“we”, “us”, or “our”).
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share information when you use our website, tools, and related services (together, the “Services”).

By accessing or using the Services, you agree to the terms of this Privacy Policy.

If you have any questions, you can contact us at support@placeholder.com.


1. Information We Collect

We may collect the following categories of information:

1.1 Information You Provide Directly

  • Account details – name, email address, password, and any profile details you add.

  • Contact details – information you provide when you contact support, send us an email, or fill out a form.

  • Payment details – if you buy paid features, billing details may be collected and processed by our payment provider (we do not store full credit card numbers).

  • Content you upload – manuals or files you upload or save in your library, notes, tags, favorites or other content you choose to store in the Service.

1.2 Information Collected Automatically

When you use the Services, we may automatically collect:

  • Device and usage data – browser type, operating system, device identifiers, language settings, approximate location (country/city level), the pages you view, clicks, time spent, and other interaction data.

  • Log data – IP address, access times, features used, error logs, and performance data to help us maintain and secure the Service.

1.3 Cookies and Similar Technologies

We use first-party and third-party cookies and similar technologies to:

  • Remember your preferences and keep you logged in

  • Understand how the Services are used

  • Improve performance and user experience

  • Support security and fraud prevention

You can control cookies through your browser settings. If you disable cookies, some features of the Services may not work properly.


2. How We Use Your Information

We use personal information for the following purposes:

  • To provide and operate the Services

    • Create and manage your account

    • Allow you to search, view, and download manuals

    • Save your settings, library, and preferences

  • To improve and customize the Services

    • Analyze how users interact with the platform

    • Fix bugs and enhance performance

    • Develop new features and content

  • To communicate with you

    • Respond to support requests and questions

    • Send important service notices (e.g., changes, security updates)

    • Send optional marketing emails or product updates if you choose to receive them (you can unsubscribe at any time)

  • To protect {{SITE_NAME}} and our users

    • Monitor for abuse, fraud, or security threats

    • Enforce our Terms of Service

  • To comply with legal obligations

    • Respond to lawful requests from authorities

    • Maintain records where required by law

We do not sell your personal data to third parties.


3. Legal Bases for Processing (EEA/UK Users)

Where applicable data protection law (such as GDPR) applies, we process personal information based on:

  • Performance of a contract – to provide the Services you sign up for.

  • Legitimate interests – to operate, maintain, and improve the Services, keep them secure, and communicate with you about relevant updates.

  • Legal obligations – to comply with applicable laws and regulations.

  • Consent – when required, for example for certain marketing communications or non-essential cookies. You can withdraw consent at any time.


4. How We Share Information

We may share personal information in the following limited situations:

4.1 Service Providers

We use trusted third-party providers to help us operate the Services, such as:

  • Hosting and infrastructure

  • Analytics and performance tools

  • Customer support tools

  • Payment processors (for paid features)

These providers are allowed to use your information only as needed to perform services on our behalf and must protect your data.

4.2 Business Transfers

If {{SITE_NAME}} is involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that process. We will take reasonable steps to ensure your information remains protected and will inform you where required by law.

4.3 Legal Requirements and Protection

We may disclose information if we believe it is necessary to:

  • Comply with a law, regulation, legal process, or governmental request

  • Protect the rights, property, or safety of {{SITE_NAME}}, our users, or others

  • Detect, prevent, or address fraud, security, or technical issues

4.4 With Your Consent

We may share information with third parties when you specifically ask or consent to us doing so (for example, if you choose to share a testimonial or public profile).


5. Data Retention

We keep your personal information only as long as necessary to:

  • Provide and maintain the Services

  • Fulfill the purposes described in this Privacy Policy

  • Comply with legal, accounting, or reporting obligations

  • Resolve disputes and enforce our agreements

When information is no longer needed, we will delete it or anonymize it in line with our data retention practices.


6. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate or incomplete information

  • Delete certain information

  • Restrict or object to some processing activities

  • Withdraw consent where processing is based on consent

  • Receive a copy of certain information in a portable format

You can exercise many of these rights by logging into your account and updating your profile or settings.
You can also contact us at support@placeholder.com and we will respond within a reasonable time, subject to legal requirements.

You can opt out of marketing emails at any time using the “unsubscribe” link in our messages.


7. Security

We use reasonable technical and organizational measures to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.


8. International Transfers

Your information may be stored and processed in countries other than the one in which you reside.
Where required by law, we use appropriate safeguards (such as contractual protections) to ensure that any international transfers of personal data are subject to an adequate level of protection.


9. Children’s Privacy

The Services are not directed to children under 18 years of age, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected such information, we will take reasonable steps to delete it.
If you believe a child has provided us with personal information, please contact us at support@placeholder.com.


10. Third-Party Links

The Services may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of those third-party sites.
Any information you provide to those sites is governed by their own privacy policies.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
When we make material changes, we will update the “Last Updated” date at the top of this page and, where required, provide additional notice (for example, by email or through the Services).

Your continued use of the Services after any changes become effective means you accept the updated Privacy Policy.


12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you can contact us at:

Email: support@placeholder.com

We will do our best to assist you.